Address: 3rd Floor, R3 Building adjacent to LB Nagar Metro Station Gate -C, Hyderabad, Telangana 500074, India
Effective Date: June 6, 2025
Last Updated Date: June 11, 2025
At Cye Technology Pvt Ltd ("Cye Technology", "we", "us", or "our"), we are committed to protecting the privacy and security of the personal data we collect from our website visitors, customers, partners, and employees. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, products, and other business operations.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of personal data, depending on your interaction with us:
- Identity Data: Name, username, marital status, title, date of birth, gender, company name, designation.
- Contact Data: Billing address, delivery address, email address, telephone numbers.
- Financial Data: Bank account details, payment card details (processed securely by third-party payment gateways; we do not store full payment card details).
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
- Professional Data (for job applicants/employees): Resume, educational background, employment history, references, government-issued identifiers, and other information relevant to employment.
2. How We Collect Your Information
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Apply for our products or services.
- Create an account on our website.
- Subscribe to our service or publications.
- Request marketing to be sent to you.
- Enter a competition, promotion, or survey.
- Give us feedback or contact us.
- Apply for a job.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:
- Technical Data from analytics providers (e.g., Google Analytics).
- Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
- Identity and Contact Data from data brokers or aggregators.
- Identity and Contact Data from publicly available sources (e.g., LinkedIn, company websites).
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide and maintain our services, including to monitor the usage of our services.
- To manage your account: to manage your registration as a user of the service.
- For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us.
- To contact you: By email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To provide you with news, special offers, and general information about other goods, services, and events.
- To manage your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- For other purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
- For legal and regulatory compliance.
4. Disclosure of Your Personal Data
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party vendors and service providers who perform services on our behalf.
- Affiliates: We may share your information with our affiliates, who will honor this Privacy Policy.
- Business Partners: To offer you certain products, services, or promotions.
- For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
- Law Enforcement and Legal Obligations: If required by law or in response to valid requests by public authorities.
- Other Users: When you share personal information in public areas with other users.
- With Your Consent: For any other purpose with your consent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please remember that we cannot guarantee that the internet itself is 100% secure.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws, you may have certain rights regarding your personal data, including:
- Right to Access: Obtain confirmation and access to your personal data.
- Right to Correction: Request correction of inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Withdrawal of Consent: Withdraw consent where we relied on it to process your personal information.
- Right to Grievance Redressal: Approach the Data Protection Board of India for grievance redressal.
To exercise any of these rights, please contact us using the contact details provided below.
8. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. We do not control these third-party websites and are not responsible for their privacy statements.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your rights, please contact us:
Cye Technology Pvt Ltd
3rd Floor, R3 Building adjacent to LB Nagar Metro Station Gate -C, Hyderabad, Telangana 500074, India
Email: cyetechnologypvtltd@gmail.com